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Help Us Help You

You can help us by informing us of any changes to names, addresses or telephone numbers.

Keeping appointments and being punctual. Remember that if you do not arrive on time then you are taking someone else’s time. Delays of more than five minutes will sometimes result in you being asked to re-book your appointment, or you may have to wait until the next available free time as our aim is to see you within 20 minutes of your arrival.

Telling us as soon as possible if you cannot attend appointments so that other patients may be offered the available time.

Remembering that an appointment is made for one person only, if other members of your family need to be discussed then another appointment should be asked for, even though it may only be a simple childhood complaint. If several different complaints need discussing then please ask for a longer time when booking your appointment.

If we are running late please be patient, on another occasion it may be you that needs the extra time.

If for any reason you are unable to wait please re-arrange your appointment for a more convenient time.

Consultations will be available to patients who have not been seen within the last three years or aged 75 years or over.

Arrangements can be made for patients to be seen at home if they are unable to come to the surgery because they are permanently or temporarily housebound. Please contact reception to discuss your requirements. All requests for home visits are passed onto the Doctor, who will decide if a home visit is necessary. Call if possible before 10.30am.

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